PRIVACY POLICY

About Skin Company processes personal data ( “Data” ) in the course of its business, which includes the Data of individuals who browse its website (the “Site” ).

Concerned about the rights of individuals, particularly with regard to automated processing, and in a desire for transparency with its Users , the company About Skin Company has implemented a confidentiality policy ( "Policy") covering all of these processes, the purposes pursued by the latter as well as the means of action available to individuals so that they can best exercise their rights.

About Skin Company may modify or supplement its Policy at any time, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments.

Definitions 

“Personal Data ” or personal data is any information relating to an identified natural person who can be identified directly or indirectly from that data.

The term “Processing” means the operations or sets of operations carried out on Personal Data, regardless of the process used.

The “Service” describes the services offered by About Skin Company.

To use About Skin Company services, the communication of certain information is mandatory. Failure to communicate this data will result in the company being unable to process the request to use a service or for information on this service.

User Data: 

User Data is collected :

• Via the site
• Via messaging;
• Via a contact email
• Via online diagnosis
• Via the beauty questionnaire
• By sending an order

As part of the collection activities mentioned above, About Skin Company collects the following data :

• Identification data: name, first name, postal address, telephone number, date of birth
• Correspondence with the User, identity of the persons in charge of customer relations.
• Lifestyle data, beauty routines, skin photos, beauty diagnosis results

HOW WE USE YOUR INFORMATION:

• Processing No. 1 – Execution of the contract :

Main purpose of the processing: carrying out processing relating to the provision of services offered by About Skin Company.

Personal data: name, first name, date and place of birth, postal address, telephone number, skin photo, beauty habits,

• Treatment #2 - Personalized beauty routine thanks to online diagnosis

Main purpose of the treatment: the creation of a personalized routine with our beauty experts.

Personal data:  first name, age group, gender, environment (polluted, exposed to the sun), skin type, beauty routine, issues, photo of the skin, medical history, etc.

• Processing No. 3 - Management of orders placed on the website www.aboutskincompany.com

Main purpose of processing: sending orders to the customer

Personal data: surname, first name, personal address, email address, products ordered, telephone number, order number, delivery and billing details.

• Processing No. 4 – Complaints management:

Main purpose of processing: management of complaints and after-sales service,

and the management of unpaid debts and disputes.

Personal data: Name, first name, address, telephone number, email,

Any information communicated by you in the context of your request and/or complaint

• Treatment No. 5 - Messaging: 

Main purpose of processing: discussions and exchanges between customers and payment recipients or between customers and About Skin Company

Personal data: Name, first name, email address, telephone number

• Processing No. 6 - Communications management (promotional emails, advertisements relating to About Skin Company products and services, newsletters)

Main purpose of processing: occasional information on new products and promotions from About Skin Company

Personal data: Name, first name, email address, telephone number

Cookies Policy

Use of cookies when visiting the site

To allow Users of the site to benefit from the services offered, the site uses Cookies . The User must have previously given his consent by a clear positive act before any deposit of cookies . He can deactivate these cookies at any time and free of charge from the deactivation possibilities which are offered and recalled below.

What is a cookie and what is it used for?

When consulting the site, information relating to the navigation of the customer's terminal (computer, tablet, smartphone, etc.) on the site may be recorded in text files called " Cookies ", installed on their browser. Cookies will be used to recognize their browser during the validity period of the cookie concerned. Only the issuer of the cookie concerned is likely to read or modify the information contained therein.

Cookies allow :

• To measure and analyze the traffic and use of the site, its sections and services offered, allowing About Skin Company to carry out studies and improve the interest and ergonomics of the site and services,
• To memorize the browser's display preferences (language used, display settings, operating system used, etc.) and to adapt the presentation of the site during visits, according to the viewing or reading hardware and software included in the terminal and which are used for browsing the site.

• To memorize information relating, for example, to a form completed by the User or to a service (registration, access to their account) or selected information (subscribed services).
• To allow access to reserved and personal areas of the site or the Services , such as the personal account, using identifiers or personal data concerning the User and previously communicated,
• To put in place security measures.

Cookies placed by a third party on spaces?

The About Skin Company website may contain Cookies issued by third parties (performance measurement tool, audience measurement company, etc.) allowing them, during the validity period of their Cookies, to collect browsing information relating to browsers consulting the site. At any time, the User can prevent the collection of information concerning them via these third-party cookies, by clicking on the corresponding links (see the chapter "Management and use of cookies"). The issue and use of Cookies by these companies are subject to their own conditions of use.

Sharing your device usage with others

If the customer's terminal is used by several people and when the same terminal has several browser software, About Skin Company cannot ensure with certainty that the services intended for this terminal correspond to the customer's own use and not to that of another User of this terminal. Sharing the use of the terminal with other people and configuring the browser settings with regard to Cookies are the customer's free choice and responsibility.

Management and use of cookies 

The user can manage and modify the use of cookies at any time using the options outlined below.

Managing cookies from the browser software

The User may configure their browser software so that Cookies are saved in their terminal or rejected, either systematically or according to their issuer. In accordance with applicable regulations, any prospecting by email, SMS or MMS will only be carried out with the prior consent of the customer to receive prospecting via the paper or electronic registration form on the Site . Each prospecting email will offer the possibility of opposing the processing of data for prospecting purposes by clicking on a link to unsubscribe. At any time and free of charge, the User may oppose any prospecting by other means by contacting About Skin Company via the email address : contact@aboutskincompany.com

The security and confidentiality measures implemented by the company About Skin Company

About Skin Company is concerned with preserving the quality, confidentiality and integrity of its customers' personal and confidential data. It implements all technical and organizational measures to ensure the security of personal data processing and the confidentiality of personal data .

In this respect, About Skin Company takes all necessary precautions, given the nature of the data and the risks presented by the processing , in order to prevent them from being modified, damaged, or accessed by unauthorized third parties (physical protection of the premises, authentication procedures with personal and secure access via confidential identifiers and passwords, connection logging, encryption of certain data, etc.).

What are the rights of Users?

Whenever About Skin Company processes Personal Data , all reasonable steps are taken to ensure that the Personal Data is accurate and relevant to the purposes for which the processing is carried out.

In accordance with Law 78-17 of 6 January 1978 as amended and the General Data Protection Regulation (EU) of 27 April 2016, the User also has the following rights:

The exercise of these rights, to which a copy of the identity document will have been attached, can be carried out by writing to the Data Protection Officer at the following email address: aboutskin-dataprivacy@outlook.com or by post to the following address: 48 rue du vieux marché aux vins 67000 Strasbourg