General conditions of sale
The Company
About Skin Company, a simplified joint stock company with capital of 5,000 euros, registered in the Paris Trade and Companies Register under number 980715395, whose registered office is located at 231 rue saint Honoré, 75001 Paris, France. About Skin Company's intra-community VAT number is FR09980715395.
Preamble
These General Terms and Conditions of Sale are concluded between, on the one hand, the company About Skin Company, and on the other hand, any person who has made a purchase on the site http://www.aboutskin.com, hereinafter referred to as "the Customer". Any purchase on the site www.aboutskincompany.com (hereinafter the "Site") automatically entails acceptance of all of these conditions, which the Customer acknowledges having read prior to placing his order.
Article 1: Capacity of the buyer
The Customer who purchases on the Site declares that he is legally capable of committing to these general conditions of sale.
Article 2: Price
All prices presented on the Site are inclusive of all taxes. Product prices are indicated in euros. About Skin Company reserves the right to modify its prices without notice and the prices applied to the Customer correspond to those displayed on the Site at the time of the order. The goods remain the full property of About Skin Company until receipt of the total amount due paid by the Customer. Prices do not include processing, shipping and transport costs which are charged in addition under the conditions indicated on the site and calculated at the time of finalizing the order.
Article 3: Presentation of articles
About Skin Company strives to present and describe its items as accurately and precisely as possible with complete product sheets, namely: description, INCI list and instructions for use for the consumer. The INCI lists may change and About Skin Company is in no way responsible if the INCI list changes.
Elements such as photographs, texts, graphics and all information and characteristics illustrating and/or accompanying the Products are not contractual, which the Buyer acknowledges.
Accordingly, About Skin Company shall not be liable for any errors or omissions in any of these elements or for any modifications to said elements.
Article 4: Order
The order is validated once the payment has been accepted by About Skin Company.
The seller reserves the right to cancel or refuse an order if the Customer has already had a dispute over the payment of a previous order or if about skin company considers that the Customer poses a risk of default. The company about skin company undertakes to honor the orders received, only within the limit of available stocks.
Article 5: Delivery in Metropolitan France
Any order placed before 1pm is shipped the same day except for orders placed on Saturday and Sunday, they will be shipped the following Monday. This is also valid for orders placed on public holidays, they will be shipped the following working day.
The customer has the choice between several delivery methods:
-Colissimo within 48 working hours
-Mondial relay in 3 to 5 working days
The shipping costs always remain the responsibility of the Buyer except in the case of an order exceeding seventy-nine euros (79€). In this case, the shipping costs for any delivery in Metropolitan France with the carrier Mondial Relay will not be billed to the Buyer by About Skin Company.
In the event of an order exceeding one hundred and fifty euros (150€), the shipping costs for any delivery in Metropolitan France with the carrier Colissimo will not be invoiced to the Buyer by About Skin Company.
For customers living in Strasbourg, a Click&collect service is available from Monday to Friday between 10 a.m. and noon and between 4 p.m. and 6:30 p.m. at the following address: 48 rue du vieux marché aux vins 67000 Strasbourg.
Article 6: Payment
A. The different methods of payment
Once the Customer validates his order, he accepts all the General Conditions of Sale. The Customer pays on the site www.aboutskincompany.com:
- by credit card (CB, Visa or Mastercard) or Apple Pay via the secure payment platform Shopify, partner of About Skin Company.
B. 3D secure payment
Your order may be subject to 3D Secure verification. 3D Secure is an authentication payment system that guarantees you optimal security when shopping online. When paying, your bank verifies the identity of the cardholder before validating the transaction.
Article 7: Respect for privacy
All personal data communicated by the Customer on the website www.aboutskincompany.com are subject to computer processing intended for the processing and delivery of orders, the choice of samples offered and the suggestion of products adapted to the needs of the Customer. This data is exclusively reserved for About Skin Company.
For all information relating to the processing of your personal data:
Article 8: Return, Exchange
For any purchase on the website www.aboutskincompany.com , the Customer has a period of 14 days from the day of receipt of his order to exercise his right of withdrawal without giving any reason.
In accordance with Article L.121-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of goods that have been unsealed by the Customer after delivery and that cannot be returned for reasons of hygiene or health protection (e.g.: care products, makeup, etc.). Any goods returned to About Skin Company in contradiction with Article L.121-28 of the Consumer Code will be returned to the Customer at About Skin Company's expense without the Customer being able to demand any compensation whatsoever.
To exercise the right of withdrawal, the Customer must notify About Skin Company of their decision to withdraw before the deadline expires by contacting the latter by email at the following address: contact@aboutskincompany.com
In the event of withdrawal by the Customer, About Skin Company will reimburse the amount of the order, including delivery costs, no later than twenty days from the day on which About Skin Company is informed of its decision to withdraw.
The Company may defer reimbursement until receipt of the returned products or until the Customer has provided proof of shipment of the products, the date retained being that of the first of these facts.
The Customer must return or deliver the goods to the following address:
About Skin Company, 48 rue du vieux marché aux vins 67000 Strasbourg no later than fourteen days after the Customer has communicated his decision to withdraw. This deadline is deemed to have been respected if the Customer returns the goods before the expiry of the fourteen-day period.
The Customer will have to bear the direct costs of returning the goods.
The Customer must choose a mode of transport with a tracking number. Without a tracking number, the company will not accept any claims.
Shopping at the About Skin Company concept store
Product refunds are not available at the concept store, so when the Customer makes a purchase in the About Skin Company concept store, he cannot obtain a refund for the products purchased.
In store, the Customer has a period of fourteen days to make an exchange of a value equal to or greater than the product initially purchased, or obtain a credit in the form of a gift card valid for 1 year.
Article 9: Promotional codes
Promotional codes apply only to non-discounted base prices. Promotional codes cannot be combined with each other or with vouchers. Promotional codes can be used once per Customer account unless otherwise instructed by About Skin Company. These codes are not refundable upon exchange.
Article 10: Update
These general conditions may be modified at any time and without notice by About Skin Company, the applicable conditions being those in force on the date of the order by the Buyer.